My order never went through. Why?

Why didn't my order go through?

Computers can be frustrating at times, can't they? What sometimes happens to our customers is they make it to the final order confirmation screen, but then neglect to click the red “place order” button. That would explain why you didn't receive a confirmation or an order number. Please make sure you click that final button, after which you will be assigned an order number, and receive an order confirmation email. If you pay with PayPal, there is an "authorize payment" button to click on the PayPal screen. But after that you must make sure to click the final red “place order” button (back on the Ministry Ideaz site) in order for the order to go through properly

You may wish to try placing the order again. If you continue to have problems, give us a quick call us at 1-877-446-0784 ext 0 during our business hours* and we'll be more than happy to help you with your order over the telephone.

*Our office is open Monday to Friday, 9:00am to 6:00pm, Central Time.

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