What do I do if I gave you the wrong address and the order has been shipped?

Wrong address given

In these cases we can only be patient. We will give you a refund for the products once the order comes back to us as undeliverable. Please note, however, that this could theoretically take several months.

In the meantime, if you like, you may reorder the items on our website to have it shipped to the proper address. You will have to pay again, and await the refund later.

Please note:

  • Unfortunately, shipping costs are not refundable
  • ​If you received free shipping, the original shipping savings associated with the returned item(s) will be deducted from the refund amount.

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