Why was an "unpaid item case" opened about me on eBay?


We expect to hear from you within a few days of purchasing or winning an eBay auctions. If we never heard back from our friendly reminders, and you haven't done the eBay Checkout, the system (called eBay Selling Manager Pro) sends a notice called a "unpaid item case." This can be viewed as a more formal payment reminder, but in no way reflects negatively on your eBay member reputation. It is merely a reminder. Had we received notice advising that check had been sent, or that you would be paying a little later, this would have been noted in the system and no further reminders would have been sent.

For more information, please see the eBay Unpaid Item Policy.

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