My order never went through. Why?

Computers can be frustrating at times, can't they? What sometimes happens to our customers is they make it to the final order confirmation screen, but then neglect to click the red “place order” button. That wo...

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Why is my credit card being declined?

Sometimes, when we try to process your payment, the credit card gets declined. This happens with some of our customers when the bank has a security feature where all out of country transactions require direct ...

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Can I order if I don't have a credit card or access to PayPal?

Indeed we have many alternate payment methods you could use instead of a credit card or PayPal. Please click here for a complete list.

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I don't like giving my financial information online. Can I just phone in my order?

You may order online, but phone in your Visa or MasterCard. First: Place the order online and select the "Phone in Visa/MC" as your payment option. Next: Simply call us toll-free at 1-877-446-0784 e...

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What are your accepted methods of payment?

The easiest and quickest way to pay is to pay securely online with Visa, MasterCard or PayPal. Via the PayPal option you also have access to American Express and Discover. Payments are securely processed using ...

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Do you accept wire transfers?

Yes. Please contact us for further instructions.

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Do you accept MoneyGram or Western Union payments?

​ Yes. Please contact us for further instructions.

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Do you send C.O.D. (cash on delivery) orders?

Unfortunately we unable to accept cash on delivery (C.O.D.) orders. All orders must be paid in full before we can ship them.

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Do you accept payment in other currencies?

Indeed we do. Some of the major currencies we accept are: Euro, Pound Sterling, Swiss Franc, Canadian dollar, Australian dollar, and South African Rand. If you would like to pay with a check in your local curre...

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How can I view my shopping cart in my currency?

Besides US Dollars, you can also view the cost of your purchases in most major currencies. On the bottom of our product pages under the "Follow Us" heading there is a little drop down menu as illustrated below....

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