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downloading to my computer.

louise Salvato — Oct 22, 2016 03:17PM CDT

i have tried repeatedly to download the game bundle. the problem i have is that it goes to the music player on my computer. which i can not pull up or use. what should i do?

1 Community Answers

Lesley - Oct 24, 2016 at 03:08PM CDT

Ministry Ideaz Agent

Dear Louise Salvato:

My name is Lesley and I’m happy to help you with your question. You may (re)download the file at any time using the following instructions:

Please log in to your account here:

You will see a list of all your orders.
Just below the red button is a link that says “download files”.

Click the “download files” link to re-download your purchase.

Please back up your original file. If you lose your it or if your computer crashes, you may not be able to download it again from We therefore recommend that you keep a master backup copy of your file in a safe place, such as on an external hard drive, or DVD.
NOTE: It is beyond the scope of Ministry Ideaz support desk to explain backup option is best for you. Instead, consult with a computer-savvy friend.

Consequences of Piracy
Just a friendly reminder: Making unauthorized copies of this video for your friends might be tempting. You may mean well, but it is illegal: U.S. Copyright Law {Title 17 U.S.C. Section 101 et seq., Title 18 U.S.C. Section 2319}

I hope this information has been helpful, Louise. Should you have more questions or need any further assistance, please let me know and I will be glad to assist. As a last resort, we can always cancel the order and refund the payment.

Best regards,

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