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Jacquie — Nov 14, 2016 08:25AM CST

Why can't I cancel my order online? When I try to contact you it says my email is invalid.Quite suspect.


1 Community Answers

Lesley - Nov 14, 2016 at 11:08AM CST

Ministry Ideaz Agent

Dear Jacqueline:

Thank you for taking the time to write Ministry Ideaz. My name is Lesley, and I’ll be happy to assist you.

I apologize you were having difficulty. Computers can be frustrating, can’t they? I can assure you there is nothing to be suspect about.

I have currently checked into your order number 24733533. Current status is CANCELLED. As no payments were applied, there will be no refund.

Or you may call us at 1-877-446-0784 ext 0 during our business hours* and we’ll be more than happy to help you with your order over the telephone. (Or please reply with your telephone number if you wish that we call you.)

*Our office is open Monday to Friday, 9:00am to 6:00pm, Central Time.

Regards,

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