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New password, but can't sign in with email address

Linda W DuBose — Jan 28, 2017 04:26PM CST

I know my email address is already in your data base. I forgot my password and selected a new one, but now I cannot sign in because they are saying that the email is already used. It's mine!


7 Community Answers

Terrie - Jan 30, 2017 at 10:04AM CST

Ministry Ideaz Agent

Dear Linda:

Thank you for writing! My name is Terrie, and I appreciate the opportunity to assist you with your problem. Sorry you were having trouble with the online ordering process. Computers can be frustrating, can’t they? That’s definitely what we don’t want our customer to experience.

Please log in at the following link:
http://www.ministryideaz.com/login.asp
Your user ID is your email address: lwatdubo@nyc.rr.com
I’ve reset your password to the following: 11432
Be sure to log in as a RETURNING CUSTOMER.

If you continue to have problems, Linda, please call us at 1-877-446-0784 ext 0 during our business hours* and we’ll be more than happy to help you with your order over the telephone. (Or please reply with your telephone number if you wish that we call you.)

*Our office is open Monday to Friday, 9:00am to 6:00pm, Central Time.

Regards,

rated : -1 Up Down

Maelene Schultz - Apr 01, 2017 at 02:45PM CDT

5

rated : 0 Up Down

Maelene Schultz - Apr 01, 2017 at 02:47PM CDT

5 and3

rated : 0 Up Down

Maelene Schultz - Apr 01, 2017 at 03:04PM CDT

I am Maelene I know my email address is already in your data base. I forgot my password and selected a new one, but now I cannot sign in because they are saying that the email is already used. It's mine!

rated : 0 Up Down

Terrie - Apr 03, 2017 at 02:38PM CDT

Ministry Ideaz Agent

When you followed the link http://www.ministryideaz.com/login.asp did you then go to the area for RETURN CUSTOMERS.

rated : 0 Up Down

Betty - Jun 22, 2017 at 12:04AM CDT

Need password forgot old one

rated : 0 Up Down

Betty - Jun 22, 2017 at 12:05AM CDT

Need password forgot old one

rated : 0 Up Down

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