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It's hard to place an order.

Janet J — Feb 09, 2017 11:13AM CST

I ordered the minimum required amount along with the free item and put in the coupon code which was FEB-FREEBIE n not the correct code continues to pop up. What am I doing wrong? This is not the only time I've had problems placing an order. Ur help would be greatly appreciated

1 Community Answers - Feb 10, 2017 11:58AM CST Best Answer

You must copy the coupon code exactly as shown FEB-FREEBIE all capitals and no spaces.

If you continue to have problems, Janet, please call us at 1-877-446-0784 ext 0 during our business hours* and we’ll be more than happy to help you with your order over the telephone. (Or please reply with your telephone number if you wish that we call you.)

*Our office is open Monday to Friday, 9:00am to 6:00pm, Central Time.

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