Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

Order missing item

Marion Cuevas — Sep 10, 2017 09:40AM CDT

I received my order missing one item. I have e mailed about this over ONE WEEK ago and have received NO RESPONSE. What do you suggest I do next?


3 Community Answers

Del - Sep 10, 2017 at 10:11PM CDT

Ministry Ideaz Agent

Hello Marion,
How disappointing for you that an item was missing from your order. Please accept our apologies for this oversight. I finally located your email to us. It was sent as a reply to your shipping confirmation email which is an automated email. We received your message Wednesday evening. Sorry it seems like a long time ago but that is actually only 2 business days ago. I will reply to that message with more details..

rated : 1 Up Down

Maria Espinosa - Mar 23, 2018 at 01:35PM CDT

Order N. 24782590
Maria Espinosa

I purchase a digital download for Family Worship Night ( Accurate Knowledge Bible trivia game) and up to this date I haven't been able to download it. I purchased it on February 10. I tried dowloading it on Microsoft Windows and it shows as deleted and I downloaded it the app readdle document so I would be able to open it and it doesn't work either. I am very disappointed because we were ready to do our famIly study today using the game for the first time and we couldn't do it. :(

rated : 0 Up Down

Lesley - Mar 23, 2018 at 01:45PM CDT

Ministry Ideaz Agent

I am so sorry to hear this I have sent you download instructions in a private email. :)

rated : 0 Up Down

This question has received the maximum number of answers.