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Order missing item

Marion Cuevas — Sep 10, 2017 09:40AM CDT

I received my order missing one item. I have e mailed about this over ONE WEEK ago and have received NO RESPONSE. What do you suggest I do next?


1 Community Answers

Del - Sep 10, 2017 at 10:11PM CDT

Ministry Ideaz Agent

Hello Marion,
How disappointing for you that an item was missing from your order. Please accept our apologies for this oversight. I finally located your email to us. It was sent as a reply to your shipping confirmation email which is an automated email. We received your message Wednesday evening. Sorry it seems like a long time ago but that is actually only 2 business days ago. I will reply to that message with more details..

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