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Shipping more expensive than purchase

Flavia — Aug 07, 2019 07:18PM CDT

Why is it so expensive to ship to aust

1 Community Answers

Chelsea - Aug 08, 2019 at 01:22PM CDT

Ministry Ideaz Agent

Dear Flavia,

My name is Chelsea and I’m happy to help you with your question.

We’re sorry that you found the shipping cost to be very high. We ship from Ecuador, which is where our warehouse is located. Since your package is coming from South America it costs quite a bit more than local shipping within. Rest assured that we do not exaggerate the cost of shipping. Actually, we most often charge less than what the Post Office charges us.

Some other companies charge fees such as handling costs and packaging fees, but Ministry does not. So please remember, that the shipping cost you pay us is, in turn, paid out to the post office on your behalf – 100% of it! You can learn more about our shipping procedures here:

As a suggestion, you might try adjusting your order to a few less items and seeing if the lighter weight will affect the shipping cost for you. Sometimes, removing just one or two items can affect the cost by over $5.

Please let me know if you have anymore questions.

Best regards,

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