After you complete your order, we will give you an order number on the confirmation page, and you will receive a confirmation email with your order details. However, you can also access this information in your Ministry Ideaz account.

View your account information by clicking "My Account >" at the top of any store page at Ministryideaz.com

Sign in to your Ministry Ideaz account if you are not already signed in.

Click "Review orders / Track packages".

If your order is recent, it will show immediately. Otherwise, select the appropriate timeframe to see past orders.

Order status, details, and tracking information will be available here. You can also access digital products that you have purchased in the past.

FAQ about order history:

My order does not appear in my order history. Why?

If you placed an order and it is not showing, try changing the time-period. By default, the website shows orders from the current month.

If you still cannot see your order, is it possible you ordered with a different email address? If so, it will be tied to the account with that email address instead.

If you are still having trouble locating your order, please contact us.

Why can't I make changes to my order in my order history?

After an order is placed, you must contact us to make any changes. Please contact us asap. We can only make changes before it ships. Changes cannot be made in your order history, since the website is unable to tell if the warehouse has already started to prepare your order.

Does "processing" mean that the order is being packaged?

The "processing" stage means that your order is in our system. It does not reflect whether or not your order is already being packaged. However, we make sure your order is prepared and shipped so that it arrives in the estimated timeframe. As soon as your order ships, you will receive a shipping notification by email.