Shipping

My order has the wrong shipping address. Can you change it?
Sometimes typos or errors happen, even when meticulously checking your information at checkout. We would love to help in any way we can. We can help you add...
Fri, 20 Sep, 2024 at 12:51 PM
Does Ministry Ideaz offer free shipping?
Indeed, we offer special shipping rates for orders over $49! to the USA and Canada: FREE SHIPPING for orders over US$49, to most International destinatio...
Fri, 27 Dec, 2024 at 11:45 AM
How can I track my order?
All orders are sent with tracking and the tracking number is included in your shipping confirmation email. Use your tracking number together with the foll...
Fri, 21 Mar, 2025 at 4:00 PM
If I order today, when can I expect to receive my order?
Ministry Ideaz ships all orders from Ecuador. The arrival time for your order depends on both the processing time and the shipping time. Here’s a rundown...
Fri, 21 Mar, 2025 at 4:17 PM
Why are your shipping costs so high?
We get it, shipping cost is an extra expense and no one wants to find an unexpected charge at checkout. We ship from Ecuador, where our warehouse is located...
Fri, 27 Dec, 2024 at 12:26 PM
Why haven't I received my order yet?
First of all, please check the status of your order. In your order history, you will be able to locate the order status and tracking information for your or...
Thu, 27 Mar, 2025 at 6:08 PM
Will I be charged duty and import tax when my order arrives?
No. We all love surprises: A gift from a spouse, an unexpected call from an old friend, or an exciting announcement. These are all welcome surprises. But i...
Fri, 3 May, 2024 at 12:33 PM
Will I need to sign for my order?
Shipments do not require a signature. The shipping company will leave it at your door. We recommend tracking your order so you know when to expect it. Occa...
Thu, 27 Mar, 2025 at 6:18 PM
I received my order, but it wasn't all there
Please be sure to double-check the contents of your order before contacting us. We usually tuck smaller items inside the pockets of larger items. Please che...
Fri, 21 Jan, 2022 at 7:31 PM
Do you offer international shipping?
We indeed ship worldwide; we have customers in over 180 countries. Just order online and choose your country when the checkout process asks for your address...
Thu, 20 Mar, 2025 at 3:01 PM