Sometimes typos or errors happen, even when meticulously checking your information at checkout. We would love to help in any way we can. We can help you add...

Yes! We offer free shipping on qualifying orders to the USA and Canada. USA and Canada: FREE SHIPPING for orders over US$49 (delivery may take up to 3 wee...

All orders are sent with tracking, and your tracking number is included in your shipping confirmation email. Use your tracking number with the appropriate...

Ministry Ideaz ships all orders from Ecuador. Delivery time depends on both processing time and the shipping method selected. Here’s what to expect: Ec...

We get it, shipping cost is an extra expense and no one wants to find an unexpected charge at checkout. We ship from Ecuador, where our warehouse is located...

First, please check the status of your order. In your order history, you can see whether your order has shipped and locate any available tracking informatio...

No. The good news is: you’ll know the full cost upfront — no surprise duties or extra bills when your package arrives. This way, you can budget and plan ah...

Tracking numbers may not update immediately after you receive your shipment confirmation. The timing depends on the shipping method selected. If You Select...

Shipments do not require a signature. The shipping company will leave it at your door. We recommend tracking your order so you know when to expect it. Occa...

Please be sure to double-check the contents of your order before contacting us. We usually tuck smaller items inside the pockets of larger items. Please che...