Tracking numbers may not update immediately after you receive your shipment confirmation. The timing depends on the shipping method selected.
If You Selected FedEx
FedEx tracking typically begins updating shortly after pickup from Ecuador. If your tracking number is not showing activity, please allow several hours for the carrier system to refresh.
If You Selected Standard Shipping
Standard Shipping follows a two-step process. Your order first travels from Ecuador to the United States, then enters the U.S. Postal Service network for final delivery.
USPS tracking may show "Label Created" or appear inactive until the package is processed at the U.S. facility. This does not mean your order has not shipped — it may already be in international transit.
Still Concerned?
If tracking has not updated several days after your shipment confirmation, feel free to contact us and include your order number so we can assist you.
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