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About Ministry Ideaz
About Us
2
About Us
Ministry Ideaz' Response to COVID-19
FAQ about Ministry Ideaz
7
Are you affiliated with the Watch Tower Society?
Do you give a percentage of your sales to Watch Tower or other charities?
Isn't it wrong to use spiritual contacts for business purposes?
I saw a comment on the Internet that says you are apostates. Is this true?
Do you have a "brick and mortar" store where I can shop?
See all 7 articles
When you order from us
Returns and Shipment Irregularities
12
How do I return a product I no longer want?
How do I return a defective item?
How do I return a damaged item?
What do I do if I received the wrong item?
What do I do if entered the wrong address and the order has shipped?
See all 12 articles
Billing
17
What are your accepted methods of payment?
Why am I being charged an international transaction fee?
Do you accept payment in other currencies?
Why does a higher price show up when I add an item to my cart?
Do you accept MoneyGram or Western Union payments?
See all 17 articles
Discounts
5
What is your reseller program?
What discounts do you have for bulk orders?
Why didn't I get the discount you promised?
What are your coupon conditions?
Do you give special discounts for special full-time servants?
Shipping
13
My order has the wrong shipping address. Can you change it?
Does Ministry Ideaz offer free shipping?
How can I track my order?
If I order today, when can I expect to receive my order?
Why are your shipping costs so high?
See all 13 articles
Website & Technical Assistance
9
How do I order on your website?
Is it possible to zoom in to see your products with more detail?
Does Ministry Ideaz use "cookies"?
What if I find a misprint or an error on the website?
I'm having problems with the online ordering system
See all 9 articles
Security
2
Will my credit card information be secure?
Is my personal information secure?
About Our Products
General Information
4
About Our Products
About Our Leather
What is the difference between leather and leatherette?
Are your products guaranteed?
Product Care
5
Leather Care: How can I ensure my leather product lasts a long time?
How do I clean my fabric product?
Help! How can I remove a pen mark from my leather product?
How can I clean my leatherette product?
How to Install A Book Cover
FAQ
9
Why are your products more expensive than some other companies'?
Can I order your products without the tetragrammaton decoration?
Do you have less expensive items?
Do you have products available in other languages?
Do you do book rebinding, such as the New World Translation and song book?
See all 9 articles
Digital Downloads
4
Am I allowed to copy the digital goods you sell for my friends?
How can I download my digital media purchase?
How can I download my mp3 purchase to my iPad (or iPhone)?
FAQ About PDF Downloads (notebooks, etc.)