About Us 3

• About Us
• Ministry Ideaz' Response to COVID-19
• How to Contact Us

FAQ about Ministry Ideaz 7

• Are you affiliated with the Watch Tower Society?
• Do you give a percentage of your sales to Watch Tower or other charities?
• Isn't it wrong to use spiritual contacts for business purposes?
• I saw a comment on the Internet that says you are apostates. Is this true?
• Do you have a "brick and mortar" store where I can shop?

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Returns and Shipment Irregularities 12

• How do I return a product I no longer want?
• How do I return a defective item?
• How do I return a damaged item?
• What do I do if I received the wrong item?
• Why do I have to send returns to Canada?

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Billing 19

• What are your accepted methods of payment?
• Why am I being charged an international transaction fee?
• Do you accept payment in other currencies?
• Why does a higher price show up when I add an item to my cart?
• Do you accept MoneyGram or Western Union payments?

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Discounts 5

• What is your reseller program?
• What discounts do you have for bulk orders?
• Why didn't I get the discount you promised?
• What are your coupon conditions?
• Do you give special discounts for special full-time servants?

Shipping 15

• My order has the wrong shipping address. Can you change it?
• Does Ministry Ideaz offer free shipping?
• How can I track my order?
• If I order today, when can I expect to receive my order?
• Why are your shipping costs so high?

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Website & Technical Assistance 9

• How do I order on your website?
• Is it possible to zoom in to see your products with more detail?
• Does Ministry Ideaz use "cookies"?
• What if I find a misprint or an error on the website?
• I'm having problems with the online ordering system

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Security 2

• Will my credit card information be secure?
• Is my personal information secure?

General Information 4

• About Our Products
• About Our Leather
• What is the difference between leather and leatherette?
• Are your products guaranteed?

Product Care 6

• Leather Care: How can I ensure my leather product lasts a long time?
• How do I clean my fabric product?
• Help! How can I remove a pen mark from my leather product?
• How can I clean my leatherette product?
• How to Install A Book Cover

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FAQ 11

• Why are your products more expensive than some other companies'?
• Can I order your products without the tetragrammaton decoration?
• Do you have less expensive items?
• Do you have products available in other languages?
• Why is my service folio missing a pocket? [Clear Vinyl products]

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Digital Downloads 5

• Am I allowed to copy the digital goods you sell for my friends?
• How can I download my digital media purchase?
• How can I download my mp3 purchase to my iPad (or iPhone)?
• FAQ About PDF Downloads (notebooks, etc.)
• Finding and Accessing Your Installed Games