Do you accept wire transfers?
Yes. Please contact us for further instructions.
Fri, 21 Jan, 2022 at 1:20 PM
Will I receive a receipt for my transaction?
Certainly. At the end of your transaction, there is a link to your "Order Details". You can print this page from your browser as a receipt for you...
Fri, 22 Jul, 2022 at 3:54 PM
Why do you only deal in U.S. currency, if you are a Canadian company?
Even though our company's bank is in Canada, we are actually legally established in Ecuador. Furthermore, we would consider ourselves an "internati...
Mon, 27 Jun, 2022 at 5:23 PM
I decided to cancel my order after it entered the shipping process. Can you refund me right away?
You can cancel items or orders that haven't shipped by contacting us.  However, once your order has entered our shipping process, it is beyond the poin...
Fri, 21 Jan, 2022 at 3:03 PM
My order never went through. Why?
Computers can be frustrating at times, can't they? What sometimes happens to our customers is they make it to the final order confirmation screen, but t...
Mon, 27 Jun, 2022 at 5:15 PM
Why doesn't my coupon work?
Please note that our coupons have expiry dates and certain terms and conditions. There are a few possible reasons your coupon is not working: Your coupon ...
Fri, 21 Jan, 2022 at 3:52 PM
I lost my coupon. Are you able to resend it to me?
Unfortunately, we don't keep records of the coupon we sent out and we are unable to resend it.
Fri, 21 Jan, 2022 at 3:56 PM