First of all, please check what shipping method you chose when placing the order.

(Click here for more information about delivery times.)

If you do not receive your entire order in the timeframe mentioned, contact us so that we can reship it for you.

Important considerations

Signing for your order:

Important: For some shipping options there is a chance someone will have to sign to receive your package. If you are not generally home when the postal carrier comes please be sure to sign up for tracking updates where you track your package. Then, watch for a slip regarding a package waiting for you from

Our experience has shown that these slips can get mixed in with flyers and missed. When this happens and the customer doesn't go to pick up the package, it ends up returned to us as unclaimed. Most carriers will only hold a package for 7-14 days before returning it to the sender, so be sure to check your tracking online to see if it's being held at the post office for you.